Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

1. Introduction

Ivy House Group ("Ivy House Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information through ivyhousegroup.com (the "Site") and through communications you initiate with us.

Ivy House Group is a real estate team affiliated with Compass Colorado, LLC. Real estate brokerage services are provided through the applicable brokerage and its licensed real estate professionals.

Brokerage: Compass Colorado, LLC
Brokerage Privacy Policy: Compass Privacy Policy

Certain information you submit through Ivy House Group may also be processed through Compass systems or other services used by the brokerage. Those services may be subject to their own privacy policies and terms.

This Privacy Policy applies to information collected through the Site and through communications directly associated with Ivy House Group.

2. Information We Collect

Information You Provide

When you submit a form, request information, call, text, email, or otherwise communicate with us, we may collect information such as:

  • Your name
  • Email address
  • Telephone or mobile phone number
  • Property address
  • Preferred location or city
  • Buying or selling preferences
  • Desired property characteristics, such as bedrooms, bathrooms, and square footage
  • Your anticipated buying or selling timeline
  • Whether you are currently working with another real estate professional
  • Information you provide regarding a property or real estate transaction
  • Any other information you voluntarily include in your communication with us

We only intend to collect information that is reasonably necessary for the purposes described in this Privacy Policy.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical and usage information, which may include:

  • IP address
  • General geographic location derived from IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Approximate time spent on pages
  • Referring website or search terms
  • Cookies and similar identifiers
  • Information regarding how you interact with the Site

The specific information collected may depend on the technologies and services currently installed on the Site.

Information We Receive From Third Parties

We may receive information from third parties, including:

  • Our brokerage and brokerage systems
  • Multiple listing services and public property records
  • Website, analytics, and advertising providers
  • Social media platforms
  • Lead-generation or referral sources
  • Service providers that assist us with our business
  • Real estate professionals involved in a transaction

We do not intentionally collect information from third parties that is unrelated to our legitimate business purposes.

3. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Provide information about properties and real estate services
  • Communicate with you about buying or selling real estate
  • Send property listings or market information you request
  • Schedule showings, consultations, appointments, and other services
  • Communicate regarding an existing or potential real estate transaction
  • Connect you with service providers when you request an introduction
  • Send marketing communications when you have provided the appropriate consent or where otherwise permitted by law
  • Send newsletters, property updates, and other requested information
  • Operate, maintain, secure, and improve the Site
  • Analyze Site traffic and performance
  • Measure advertising and marketing performance
  • Detect, prevent, and investigate fraud, security incidents, or misuse
  • Comply with applicable laws, regulations, and brokerage requirements
  • Protect our legal rights and the rights and safety of others

We do not use personal information for purposes that are incompatible with the purposes disclosed when the information was collected, except where permitted or required by law.

4. Text Messages and Telephone Calls

Providing your telephone number does not by itself constitute consent to receive marketing calls or marketing text messages.

Where we seek consent for marketing calls or text messages, we will obtain consent through the applicable form, checkbox, or other consent mechanism presented to you when your information is collected.

Depending on the consent you provide, communications may include:

  • Telephone calls
  • Text messages
  • Property updates
  • Appointment or showing information
  • Real estate information
  • Marketing communications

Where required by law, automated or prerecorded marketing calls or text messages will only be made after obtaining the required consent.

Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchasing property or receiving real estate services.

You may opt out of marketing text messages at any time by replying STOP to a marketing text message. For assistance, reply HELP or contact us using the information in the Contact Us section.

Opting out of marketing communications does not necessarily prevent us from sending non-marketing communications necessary to respond to an inquiry, provide requested services, administer a transaction, or comply with legal obligations.

The actual consent language presented on our website forms controls the specific consent you provide.

5. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide requested information, communicate about an existing or potential transaction, or provide other services you request.

Where you have opted in to marketing communications, we may also send marketing emails, newsletters, property information, market updates, events, and other real-estate-related communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

Commercial email communications will comply with applicable federal requirements, including the CAN-SPAM Act. Commercial emails must include accurate sender information, a valid physical postal address, and an appropriate method to opt out of future marketing emails.

6. Cookies and Tracking Technologies

The Site may use cookies, pixels, tags, scripts, and similar technologies to support website functionality, understand how visitors use the Site, improve website performance, and measure advertising and marketing activities.

Essential Technologies

These technologies may be necessary for the Site to operate, maintain security, and provide requested functionality.

Analytics Technologies

These technologies may be used to understand how visitors interact with the Site, measure website traffic, and improve Site performance.

Advertising Technologies

Where applicable, these technologies may be used to measure advertising effectiveness, understand interactions with advertisements, or provide advertising that may be more relevant to users.

CRM and Lead Management

Information submitted through forms on the Site, including contact information and information related to a real estate inquiry, may be transmitted to and stored in CRM or lead-management systems used by Ivy House Group and its affiliated brokerage, including Compass systems. These systems may be used to manage inquiries, communicate with prospective clients and clients, provide requested real estate services, and maintain business and transaction records.

The specific cookies, pixels, tags, scripts, CRM systems, and other technologies used on the Site may change over time. We may update this section as our technology, service providers, and business practices change.

You may be able to manage certain cookies through your browser settings. Blocking or disabling certain cookies may affect the functionality of the Site.

7. How We Share Your Information

We may disclose personal information to the following categories of recipients:

Our Brokerage

We may share information with Compass Colorado, LLC, including its applicable agents, employees, systems, and service providers, as necessary to provide real estate services and operate the business.

Service Providers

We may share information with companies that provide services on our behalf, such as:

  • Website hosting
  • CRM systems
  • Email marketing
  • Lead management
  • Analytics
  • Advertising
  • Communications
  • Data storage
  • Website security

These providers generally process information according to our instructions and applicable agreements.

Real Estate Professionals

When necessary to provide real estate services or complete a transaction, information may be shared with parties such as:

  • Cooperating real estate brokers
  • Transaction coordinators
  • Title companies
  • Lenders
  • Inspectors
  • Appraisers
  • Other transaction-related service providers

Preferred Partners

If you request an introduction to a lender, title company, inspector, contractor, or other service provider, we may share the information necessary to facilitate that introduction.

You are generally free to select your own service provider.

If Ivy House Group, its agents, or its brokerage receives compensation or another financial benefit for a referral or affiliated-business arrangement, the applicable relationship and compensation will be disclosed as required by law and brokerage policy.

Professional Advisors

We may disclose information to attorneys, accountants, consultants, insurers, and other professional advisors when reasonably necessary for our business operations or legal obligations.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to a subpoena, court order, or lawful government request
  • Protect our rights or property
  • Investigate fraud or security incidents
  • Protect the safety of our users, personnel, or others

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

8. Sale and Targeted Advertising

Ivy House Group does not sell personal information for monetary consideration.

However, certain advertising or analytics technologies may involve the sharing of information with third-party advertising providers and may constitute targeted advertising or another regulated form of data processing under certain state privacy laws.

Where applicable law provides consumers with the right to opt out of targeted advertising or the sale of personal data, we will provide and honor the required opt-out mechanisms.

9. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to our processing of your information, you may have certain rights regarding your personal information. These rights may include the right to:

  • Confirm whether we process personal information about you
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain personal information
  • Opt out of the sale of personal data
  • Opt out of targeted advertising
  • Opt out of certain profiling activities

Not all rights apply in every circumstance, and certain legal exceptions may apply.

10. Colorado Privacy Rights

The Colorado Privacy Act ("CPA") provides certain Colorado residents with rights regarding their personal data.

The CPA currently applies to businesses meeting specified statutory thresholds and other requirements. The Colorado Attorney General currently describes the primary thresholds as processing the personal data of more than 100,000 Colorado consumers in a calendar year, or processing the personal data of at least 25,000 consumers while deriving revenue or another benefit from the sale of personal data.

If the CPA applies to our processing activities, Colorado consumers may have rights to:

  • Access their personal data
  • Correct inaccurate personal data
  • Delete personal data
  • Obtain a portable copy of personal data
  • Opt out of the sale of personal data
  • Opt out of targeted advertising
  • Opt out of certain profiling activities

Colorado recognizes the Global Privacy Control (GPC) as a universal opt-out mechanism. Businesses subject to the CPA must honor applicable GPC signals for the relevant opt-out rights and explain in their privacy notice how such requests are processed.

To exercise applicable rights, contact us using the information below. We may need to verify your identity before completing a request.

Where the CPA applies, we generally respond to consumer rights requests within 45 days, subject to applicable extensions permitted by law.

If we deny a request where an appeal right applies, you may appeal our decision by contacting us using the information below.

You may also contact the Colorado Attorney General regarding a Colorado privacy complaint.

11. California and Other State Privacy Rights

Residents of other states may have privacy rights under applicable state laws. Where applicable, we will provide the rights and disclosures required by the law applicable to the individual and the processing activity.

California residents may have additional rights under the California Consumer Privacy Act and related regulations.

If you are a California resident and believe a California privacy right applies to your information, contact us using the information below.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain business and transaction records
  • Communicate with clients and prospective clients
  • Comply with legal, tax, regulatory, MLS, and brokerage requirements
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights
  • Detect and prevent fraud or security incidents

The specific retention period depends on the nature of the information, the purpose for which it was collected, applicable legal requirements, and brokerage record-retention requirements.

We do not retain personal information indefinitely when it is no longer reasonably necessary for an applicable business or legal purpose.

13. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We therefore cannot guarantee absolute security.

Please do not submit highly sensitive information, including Social Security numbers, bank-account information, passwords, or financial-account credentials, through ordinary website forms or unencrypted email.

14. Third-Party Websites and Services

The Site may contain links to third-party websites, platforms, applications, social media services, listing services, and other resources.

Third-party websites and services operate under their own privacy policies and terms. We do not control and are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing information to that service.

15. Children's Privacy

The Site is not directed toward children.

We do not knowingly collect personal information from children through the Site for purposes unrelated to providing services to their parent or guardian.

If you believe that a child has provided personal information through the Site in a manner that is not permitted by applicable law, please contact us so that we can review and take appropriate action.

16. Fair Housing

Ivy House Group supports the Fair Housing Act and applicable federal, state, and local fair-housing laws.

We do not use personal information in a manner intended to discriminate against individuals on the basis of race, color, religion, sex, familial status, national origin, disability, or any other characteristic protected by applicable law.

17. Do Not Track

Some browsers offer a "Do Not Track" feature. Because there is no universally accepted standard for responding to Do Not Track signals, the Site may not respond to those signals.

Where required by applicable law, we will honor recognized universal opt-out mechanisms, including applicable Global Privacy Control signals.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will post the updated Privacy Policy on the Site and update the Last Updated date. If required by law, we will provide additional notice of material changes.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns regarding our handling of your personal information, contact us:

Ivy House Group
Affiliated with Compass Colorado, LLC
Denver, Colorado

Email: ivyhousegroup@gmail.com
Phone: 480-522-9503 | 970-209-4109
Website: ivyhousegroup.com

Mailing Address:
200 Columbine St., Suite 500
Denver, CO 80206
United States

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